Delivery Policy
Where we deliver:
- Across Australia only
- No PO Boxes
- Remote areas may require additional freight charge
How and when we deliver
All deliveries are Monday to Friday by Moore Educational’s chosen carrier.
- •4-6 working days for delivery
- •5-10 working days for delivery to most large regional towns
- •7-14 working days for delivery to WA & remote locations
Please note that these delivery times are estimates only.
We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.
Cost of delivery is calculated on the cost of goods as follows
- EX GST
- $0 - $149 - $20.00
- $150-$299 - $30.00
- $300-$999 - $40.00
- $1000+ - $60.00
You will have the opportunity to view the finalised delivery charges on your order at the checkout stage before you complete your order and make payment.
Acceptance of delivery
Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Moore Educational to be authorised to receive the products.
Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.
Delivery Problems
If your delivery has not arrived, please contact our Customer Service Centre. If you wish to return a product delivered damaged or otherwise, please refer to our Online Returns Policy.
